Thursday, May 15, 2014

5 Mistakes to Avoid When Building an E-Commerce Site

There are many pitfalls to look out for when you build an e-commerce website. A site is a tool to make your goods known to customers and to encourage sales. If the site is poorly designed, doesn't work well, or hard to use, customers will go elsewhere with their business, even if you have better service, products, and prices. By avoiding a few mistakes in the design phase, you can be on your way to a harder working, and more profitable, site.
1. Awkward domain name
Some company names convert easily to a domain name. For those that don't, there are options. If your company is named Kalamazoo Outboard Motors, pass on the awkward www.kalamazoooutboardmotors.com option. Try a descriptive word about what business is performed there (www.motors.com) or use an acronym (www.kom.com).

2. Unprofessional appearance
For a company with a focus on Internet sales, the website is not the place to skimp on the budget. Do the research to find a good-fit agency to build an e-commerce website that is professional, attractive, and easy to use. The revenue received when the site is running will prove the worth of the expense.

3. Loading time that drags
For shoppers, Internet use is about ease. The site might be a work of art with rich graphics and video content, but if it takes too long to load, then it is no longer considered easy, and shoppers will go elsewhere. Remember that a growing number of shoppers search online from mobile devices, and your site should open and operate equally well for those formats.

4. Poor promotion
It may be true for baseball fields, but when you build an e-commerce website, just because you build it, doesn't mean they will come. Find where your customers go and create ads to draw them to your site, or better yet, utilize the help of a professional marketing agency that can help you create a solid marketing plan for your site.

5. No focus
Internet shoppers don't want to be bothered to sort through promotional pop-ups, myriads of drop-down lists, and general disorganization. Your site needs to be focused and user-friendly. With a clear plan of what you promote and where, your site can be a go-to tool for shoppers to find what they need.

If you would like to learn more about how to build an e-commerce website in the Dallas, Texas, area, click here!

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